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• Is Joe's Pet Meds website secure?

  Joe's Pet Meds processes credit cards via one of the world’s largest pay...

• How long will it take for my order to arrive?

  You've placed your order with us and your pet needs its meds! You unders...

• How do I track my order?

  All orders are now shipped with a tracking number. The tracking number will ...

• What are the shipping charges?

  Shipping charges are $9.95 for the first item and are then based on the weig...

• About Joe's Pet Meds

  Joe's Pet Meds is an Australian controlled company offering discounted p...

• Can I cancel my order? How do I do this?

  You can cancel an order provided it hasn't already been shipped. Most o...

• How do I order from Joe's Pet Meds

  Browse our website by category. Click add to cart on the items you would lik...

• Why is my payment being refused?

  Joe's Pet Meds is an Australian company and this may be preventing the c...

• What is your returns policy?

  Unopened and undamaged items can be returned within 45 days from the date of...

• Can I get my order faster?

  Expedited shipping is not available as of the moment.  Delivery is via first...